iBoxingTickets.com ("we", "us", "our") aim is to make your purchasing experience easy, and efficient,
These terms & conditions are designed to ensure your satisfaction and understanding of the purchase
process on iBoxingTickets.com.
1.1 We sell tickets on behalf of boxer promoters, boxing teams, boxers and venues. We refer to these
parties who organise or provide the event and/or from whom we obtain tickets and/or associated
products or services to sell to you as our "Boxing Partner".
1.2 We sell tickets as and when allocated by Boxing Partners. The quantity of tickets made available
for sale by us vary on an event by event basis. Tickets are generally sold through several distribution
points, including online, call centres and, in some cases, box offices. All distribution points access the
same ticketing system and inventory, therefore tickets for popular events may sell out quickly.
Occasionally, additional tickets may be available prior to the event, however iBoxingTickets.com does
not control this inventory or its availability.
1.3 For some events, tickets may be sold as part of a "VIP Package" (where a ticket for an event is sold
together with concessions, or other valuable benefits such as exclusive seating arrangements, as an
inclusive package at an inclusive price).
1.4 In this Terms & Conditions, we refer to any products and/or services offered for sale by us (such as
tickets, VIP Packages) as "Items".
1.5 To purchase Item(s) from us, you must be 18 or over and have a valid credit/debit card issued in
2.1 Any purchase of an Item from us is subject to: (i) this Terms & Conditions; (ii) any special terms and
conditions which may be displayed on our website; and (iii) the terms and conditions of the Boxing
Partner(s) and/or event, which can be found on their respective websites. Venue terms and conditions
may also be available at the venue box office.
2.2 Your contract for purchase of an Item starts once we have confirmed your purchase and ends
immediately after the completion of the boxing event for which you have purchased the Item. All
purchases are subject to payment card verification and other security checks and your transaction may
be cancelled if it has not passed our verification process
2.3 You agree not to obtain or attempt to obtain any Items through unauthorised use of any robot,
spider or other automated device or any other illegal or unauthorised activity. We reserve the right to
cancel any transaction which we reasonably suspect to have been made in breach of these provisions
without any notice to you and any and all Items purchased as part of such transaction will be void.
2.4 We reserve the right to cancel bookings which we reasonably suspect to have been made
3. Prices and fees
3.1 Purchases from us will be subject to a per non-refundable booking fee and a non-refundable per order
3.2 Whilst we try to ensure that all prices on our website are accurate, errors may occur. If we discover
an error in the price of any Item you have ordered, we will inform you as soon as possible and give you
the option of reconfirming your order at the correct price (and credit or debit your account as applicable)
or cancelling your order. If we are unable to contact you, you agree that we may treat the order as
cancelled. If you choose to cancel after you have already paid the incorrect price, you will receive a full
refund from us.
4.1 If you have purchased a ticket, or a VIP Package, you are not entitled to cancel your purchase.
5.1 We aim to dispatch tickets as soon as possible. We are not able to specify the exact dates of
dispatch, as the arrangements for dispatch depend on when we are in possession of the ticket stock
used for a particular event. For some events, we receive ticket stock from our Boxing Partners close to
the event date.
5.2 Please allow as much time as possible for your tickets to arrive. If your tickets have not arrived five
days before the event (or, if you are travelling, five days before you leave on your journey),
please contact us. Please include your reference number and the name and postcode the booking is
5.3 We post tickets to the billing address of a credit card. If the address in your booking does not
correspond to that held by your credit card company, we may cancel your tickets.
5.4 We reserve the right to make tickets available for collection by you at the venue box office. We will
notify you by telephone or email of the arrangements for collection (using the details provided by you at
the time of ordering) if this becomes necessary. You may be required to provide your booking
confirmation email and your photo ID to collect tickets.
5.5 We accept no responsibility for the delivery or quality of the products and/or services included in a
Package. Any and all products and/or services included in a VIP Package are provided and fulfilled by
our Boxing Partners, who are responsible for the delivery and the quality of such products and/or
services. If you have any queries or complaints regarding the non-ticket element of the VIP Package,
please contact the relevant Boxing Partner directly. For contact details of the Boxing Partner can be
obtained by us via the "Contact Us" page.
6.1 Any ticket you purchase from us remains the property of the Boxing Partner and is a personal
revocable licence which may be withdrawn and admission refused at any time. If this occurs, you will be
refunded the sale price of the ticket which has been withdrawn or for which access was refused
(including the relevant per ticket service charge but excluding the per order handling fee).
6.2 Policies set by our Boxing Partners, may prohibit us from issuing replacement tickets for any lost,
stolen, damaged or destroyed tickets. For example for non-seated events, allowing a possibility of both
the original and replacement tickets being used, may compromise the licensed capacity of the venue. If
replacement tickets are being issued, we may charge you a reasonable administration fee.
6.3 When you receive your tickets, please keep them in a safe place. We will not be responsible for any
tickets that are lost or stolen. Please note that direct sunlight or heat can sometimes damage tickets.
6.4 It is your responsibility to check your tickets; mistakes cannot always be rectified.
6.5 You have a right only to a seat of a value corresponding to that stated on your ticket. We, the venue
or Boxing Partner reserve the right to provide alternative seats (whether before or during the event) to
those initially allocated to you or specified on the tickets.
6.6 When purchasing tickets from us, you are limited to a specified number of tickets for each event.
This number is included on the first purchase page and is verified with every transaction. This policy is in
effect to discourage unfair ticket buying practices. Tickets may be restricted to a maximum number per
person, per credit card and, for some events, a restriction may apply per household. We reserve the
right to cancel tickets purchased in excess of this number without prior notice.
6.7 Tickets may be sold subject to certain restrictions on entry or use, such as restricted, obstructed or
side view or a minimum age for entry. Any such restriction shall be displayed on our website or
otherwise notified to you before or at the time you book the tickets. It is your responsibility to ensure
that you read all notifications displayed on our website.
6.8 You may not resell or transfer your tickets if prohibited by law. In addition, Boxing Partners may
prohibit the resale or transfer of tickets for some events. Any resale or transfer (or attempted resale or
transfer) of a ticket in breach of the applicable law or any restrictions imposed by the Boxing Partner is
grounds for seizure or cancellation of that ticket without refund or other compensation.
6.9 You may not combine a Ticket with any hospitality, travel or accommodation service and/or any
other merchandise, product or service to create a package, unless formal written permission is given by
us and the Boxing Partner.
6.10 A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal
written permission is given by the Boxing Partner, provided that even if such consent is obtained, use of
our trade marks and other intellectual property is subject to our prior consent.
7.1 It is your responsibility to ascertain whether an event has been cancelled and the date and time of
any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to
notify you of the cancellation once we have received the relevant authorisation from the Event Partner.
We do not guarantee that you will be informed of such cancellation before the date of the event.
7.2 Please note that advertised start times of events are subject to change.
7.3 Tickets are sold subject to the Boxing Partner's right to alter or vary the programme due to events
or circumstances beyond its reasonable control without being obliged to refund monies or exchange
tickets, unless such change is a material alteration as described in paragraph 8.4, in which case the
provisions of this paragraph shall apply.
8.1 Occasionally, events are cancelled, rescheduled or materially altered by the team, or Boxing
Partner for a variety of reasons. use the "Contact Us" page to contact us for exact instructions.
8.2 Cancellation: If an event is cancelled (and not rescheduled), you will be offered a refund of the sale
price of your ticket(s) but excluding the per order booking fee & delivery cost.
8.3 Rescheduling: Unless indicated otherwise in relation to a particular event, if an event is
rescheduled, you will be offered seats at any rescheduled event (subject to availability) of a value
corresponding with your original tickets. If you are unable to attend the rescheduled event, you will be
offered a refund of the sale price of your ticket(s) but excluding the per order booking fee & delivery
cost. You must inform us within the time specified by us if you are unable to attend the rescheduled
event, otherwise we may reconfirm your booking for the rescheduled date and you will not be entitled to
claim a refund.
8.4 Material alteration: Boxing events can materially alter often, due to withdrawals of fights / fighters or reductions of rounds. Due to the nature of this happening in a boxing event is high, we are unable to offer a refund if material alterations are made. However if you have brought tickets from the “Buy A Boxer” section and that particular boxer withdraws from the show. iboxingtickets.com will provide you with a full refund (excluding booking and delivery fees) if you require.
A 'material alteration' is a change which, in our and the Boxing Partner's reasonable
opinion, makes the Event materially different to the Event that purchasers of tickets, taken generally,
could reasonably expect. The use of understudies in boxing show and/or any changes of: (i) named
boxer; (ii) number of scheduled bouts; and/or (iii) the opposition boxer shall not be a material alteration.
8.5 To claim your refund, please apply via "Contact Us" page: you will then be required to contact us in
writing (address will be provided) where you must enclose your unused tickets and comply with any
other reasonable instructions from us. For accounting purposes your unused tickets must be received
within 28 days from the date of the cancelled event.
8.6 This Terms & Conditions does not and shall not affect your statutory rights as a consumer. For
further information about your statutory rights contact Citizens Advice or the Department for Business
Innovation and Skills.
8.8 We regret that, unless paragraphs 8.2, 8.3 or 8.4 apply, tickets cannot be exchanged or refunded
9.1 Personal arrangements including travel, accommodation or hospitality relating to the Event which
have been arranged by you are at your own risk. Neither we nor the Boxing Partner(s) shall be liable to
you for any loss of enjoyment or wasted expenditure.
9.2 Unless otherwise stated in this clause 9, our and the Boxing Partner(s)' liability to you in connection
with the event (including, but not limited to, for any cancellation, rescheduling or material change to the
programme of the event) and the Item you have purchased shall be limited to the price paid by you for
the Item, including any per item service charge but excluding any per order handling fee.
9.3 Neither We nor the Boxing Partner(s) will be liable for any loss, injury or damage to any person
(including you) or property howsoever caused (including by us and/or by the Boxing Partner(s)): (a) in
any circumstances where there is no breach of a legal duty of care owed by us or the Boxing Partner(s);
(b) in circumstances where such loss or damage is not a reasonably foreseeable result of any such
breach (save for death or personal injury resulting from our negligence); or (c) to the extent that any
increase in any loss or damage results from breach by you of any of the terms of this Terms &
Conditions and/or any terms and conditions of the Boxing Partner(s) or your negligence.
9.4 Nothing in this Terms & Conditions seeks to exclude or limit our or the Boxing Partner(s)' liability for
death or personal injury caused by our or the Boxing Partner(s)' (as relevant) negligence, fraud or other
type of liability which cannot by law be excluded or limited.
10. Admission and Attendance
10.1 The venue reserves the right to refuse admission should patrons breach any terms and conditions
of the event or Boxing Partner. The venue may on occasions have to conduct security searches to
ensure the safety of the patrons.
10.2 Every effort to admit latecomers will be made at a suitable break in the event, but admission
cannot always be guaranteed.
10.3 There will be no pass- outs or re-admissions of any kind.
10.4 The unauthorised use of photographic and recording equipment is prohibited. Any photos, videos
and/or recordings may be destroyed or deleted. Laser pens, mobile phones, dogs (except guide dogs)
and a patron's own food and drink may also be prohibited (please check with the venue).
10.5 You and other ticket holders consent to filming and sound recording as members of the
10.6 Prolonged exposure to noise may damage your hearing.
10.7 Special effects which may include, without limitation, sound, audio visual, pyrotechnic effects or
lighting effects may be featured at an event.
11. Queries and Complaints
11.1 If you have any queries or complaints regarding your purchase, contact us, quoting your order
number given to you at the conclusion of placing the order.
11.2 Because we sell Items on behalf of Boxing Partners, we may need to contact them for more
information before responding to your complaint. Some complaints can take up to 28 days to resolve,
but we will get back to you as soon as possible.
11.3 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good
faith, and attempt to reach a just and equitable settlement satisfactory to you, us and the Boxing
12.1 The Boxing Partner and its affiliates, successors, or assigns may enforce these terms in
accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999 (the "Act"). Except as
provided above, this agreement does not create any right enforceable by any person who is not a party
to it under the Act, but does not affect any right or remedy that a third party has which exists or is
available apart from that Act.
12.2 All of these terms and conditions are governed by English Law and any disputes arising out of any
transaction with iBoxingTickets.com are subject to the exclusive jurisdiction of the English Courts